Since Monday, March 16, 2020, the childcare centers of Familycare Basel will only be open to healthy children of parents who work in healthcare professions, have other mandatory work obligations and are therefore unable to organize childcare elsewhere at short notice and those called up for military service as a result of the partial mobilization of the Swiss  Army. This exception also applies in emergencies where only grandparents can provide childcare and to 

For the maintenance of the healthcare system, in particular the operation of hospitals, our emergency nanny pool at the emergency nanny standard rate of CHF 35.- per hour is available with immediate effect exclusively for the groups of healthcare personnel defined by the cantons, such as doctors and nursing staff. Please contact our office for this purpose: +41 61 261 45 61 or via  info(at)familycare.ch.

As the Federal Council and the cantons have communicated, in the interest of your family's health, we call on you to consider that the daycare centers are in principle closed and to seek alternative care solutions, such as individual agreements with your employer (home office, reduction of overtime, holidays, etc.) or to organize solutions within the family and among friends or neighbors yourself.

In order to maintain the healthcare system, especially the hospital operations, we have significantly increased the emergency nanny pool and will continue to promote this through further measures such as the ongoing recruitment of additional emergency nannies and the integration of our specialists in childcare from the daycare centers into this pool.

Our emergency nanny pool is now available primarily for the healthcare groups defined by the cantons, such as doctors and nursing staff. Please contact our office for this purpose: +41 61 261 45 61 or via info(at)familycare.ch.

As the Federal Council and the cantons have communicated, we appeal in our e-mails to all parents to observe the above-mentioned restrictions in the interest of the health of the families of employees of all our member companies, and to seek alternative care solutions, such as individual agreements with their employer (home office, reduction of overtime, holidays, etc.) or to organize solutions within their family and their circle of friends or in the neighborhood.

In this difficult situation for everyone, Familycare Basel appeals to the solidarity of member companies and private members. As a non-profit association with a very high personnel intensity due to the nature of the industry, and with ongoing fixed costs for personnel, room rent and catering contracts that cannot be cancelled immediately, for example, the foreseeable challenges are outstanding. Further information will follow as soon as available.

On Monday, 16 March 2020, all healthy employees started at their regularly scheduled working hours. The healthy children of parents who work in health professions or have other compulsory work obligations and who are unable to organize childcare in any other way are welcomed at the daycare center. Since then, detailed work schedules have been developed, communicated and implemented in all daycare centers; these are being continuously adapted to current developments.

Please contact your family doctor first and clarify the illness. Afterwards, please inform the respective daycare center manager and the office of Familycare Basel in the CC by e-mail. The previous rule for submitting a medical certificate from the 3rd day of illness onwards remains in force.

Familycare Basel is currently clarifying this issue and will provide ongoing information.

For all medical questions, please contact the respective family doctor directly.

For all Kita-specific questions, the respective daycare center manager is the first point of contact for the staff. If necessary, she will consult with the corporate office.